Deliveries & Returns

Delivery is FREE to UK addresses only by Royal Mail 48Hr Signed For or Parcelforce 48Hr.  Tracking details will be provided once your order has been dispatched.

Shipping to all other countries by ParcelForce Worldwide Global Priority, cost and timescales will depend on the destination.

We want you to be happy with your bags, if you ordered an item and it isn't what you expected, you will need to return it within 14 days of receipt in its original packaging for a full refund, but you will have to cover the return postage costs.  For a full refund the bags must be returned in an unused and re saleable condition.  Please email us first on sales@camplexbags.com to advise of your return and provide details of why you wish to return the item.

If you receive an item that has been damaged in transit, please email us as soon as possible with full details and photos of the damage, please don't return the item until we provide further instruction, however we can promise you any issues will be resolved very quickly.