Deliveries & Returns
Delivery to UK addresses by Royal Mail 48Hr Signed For or Parcelforce 48Hr. Tracking details will be provided once your order has been dispatched.
Shipping to all other countries by ParcelForce Worldwide Global Priority, cost and timescales will depend on the destination.
Delivery charges will be calculated at the checkout.
Should your order not arrive within 7 days for all UK deliveries or 10 days for all worldwide deliveries please notify us straight away as we can only submit claims within the following time frames
- 30 days of despatch for all UK services
- 15 days of despatch for globalexpress
- 30 days of despatch for irelandexpress and globalpriority
- 120 days of despatch for globalvalue and HM Forces
We want you to be happy with your bags, if you ordered an item and it isn’t what you expected, you will need to return it within 14 days of receipt in its original packaging for a full refund, but you will have to cover the return postage costs. For a full refund the bags must be returned in an unused and re saleable condition. Please email us first on email@example.com to advise of your return and provide details of why you wish to return the item.
If you receive an item that has been damaged in transit, please email us as soon as possible with full details and photos of the damage, please don’t return the item until we provide further instruction, however we can promise you any issues will be resolved very quickly.